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	what Should I do if I encounter E-register or edugate incident ? All E-Register problems should not be reported through YU helpdesk, All E-Register issues can be  report back to the system admin . What is the single point of contact for the Support Service Department ? You have to report your incident to support service department through their single point of contact Name: Hassan Nisar Mobile: 0501411395 Tele : 224 2222 x 3935 Email : h_nisar@yu.edu.sa Well,What are the problems that is not related to IT and dont have to be reported through YU help desk system? The problems that are not related to IT are: 1-Faculty and staff Housing problems 2-Air-conditions problems 3-Electricity problems 4-Stationary